The organization Complete Electronics Recycling (“The Owner,” “Our Organization,” “we,” “us,” and/or “our”) welcomes you to our Website CompleteElectronicsRecycling.com and all its pages and subdomains (the “Website”, “Site,” or “Service”). Any person, user, visitor, viewer, customer, or entity that accesses our Website, whether the Website is accessed directly or through a third-party app or service, is considered a User (the “User,” “you,” and/or “your”). If you represent an entity, organization, or another party (collectively, an “Entity”), or use the Website on behalf of an Entity, you represent and affirm that you have the authority to agree to these Terms on behalf of the Entity. You further affirm that you are at least of the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Website.
Some of the provisions contained in these Terms and Conditions may also be superseded or supplemented by additional terms and conditions or notices published elsewhere on the Website. These will be drawn to your attention where applicable to you. If there is any conflict between these Terms and Conditions and any additional or supplemental terms on the Website ("Additional Terms"), the Additional Terms shall prevail.
We may revise these Terms at any time without prior notification. You should review our Terms each time you use our Website and take note of any changes we make, as they are binding for all Users of the Website from the date that any change is made. If you do not agree to the Terms, you should immediately stop using and/or viewing the Website and any associated services.
You may only use our Website for lawful purposes.
You may not duplicate any content on this Website without explicit written consent from Complete Electronics Recycling. Unless otherwise noted, we are the sole owners of any intellectual property, media, and/or materials found on this Website.
We shall endeavor to make the information on this Website relevant and pertinent to Complete Electronics Recycling and you. However, we are under no obligation to update content that may become out of date. Additionally, while providing uninterrupted access to this Website is favored, we cannot guarantee the availability of this Website. We reserve the right to suspend temporary or indefinite access, and/or halt or otherwise limit access to any or all or parts of the Website at any time, for any or all Users.
This Website contains links to external websites, digital services, and/or applications (collectively “External Services”). Please be aware that we are not responsible for the content or privacy practices of such External Services. We encourage our users to be aware when they leave our Website and to read the privacy statements of any External Services that collect personally identifiable information.
If you choose to subscribe to any publication and/or other services that are available on our Website, your subscription will be subject to additional terms and conditions. You will be notified of these terms when you subscribe for the relevant publication or service.
Purchases & Transactions
You have 30 calendar days to return an item from the date you received it. You must contact us first, so we can issue an RMA (return merchandise authorization). To be eligible for return, you must meet the following conditions:
Item must be unused and in the same condition that you received it.
Item must be in original packaging.
Item needs to have the receipt or proof of receipt.
Once we receive the item, we will inspect it and notify you that we have received the returned item. We will immediately notify you on the status of your refund after inspecting the item.
If there was not an error in the order or with the item, return shipping costs will be deducted from your total refund amount.
If your return is approved, we will initiate a refund (or original method of payment). You will receive the credit within a certain number of days depending on your card issuer’s policies.
This Website will notify you of the following:
1. What personally identifiable information is collected from you through the Website, how it is used, and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
“Personally Identifiable Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
“EU Data Protection Law” means (i) prior to May 25, 2018, Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of Personal Data and on the free movement of such data (“Directive”) and on and after May 25, 2018, Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (“GDPR”); and (ii) Directive 2002/58/EC concerning the processing of Personal Data and the protection of privacy in the electronic communications sector and applicable national implementations of it (in each case, as may be amended, superseded or replaced).
Complete Electronics Recycling strives to comply with international law including the European General Data Protection Regulation(GDPR).
How We Collect Information
Complete Electronics Recycling is the sole owner of the information collected on this Website. We will not sell or rent this information to anyone.
Accounts & Communications
If you have a User Account (an “Account”) on our Website, we may use any information provided by you to provide information, goods, and services as requested by you. If you contact us through this Website or via other electronic communications, we may use your information to respond to you regarding the reason you contacted us. We will not share your information, whether provided through your Account or via other means of electronic communications, with any third party outside of our organization, other than as necessary to fulfill your requests, such as to ship an order placed by you.
If you enroll in our Newsletter program (the “Newsletter”), we may contact you in the future via email, either through direct email or through third-party email newsletter services to provide information, inform you about new products or services, specials and sales, or to inform you of changes to these Terms and this Policy. You can request to be removed from any Newsletter programs at any time by clicking the unsubscribe link at the bottom of any newsletter, or by contacting us at the email/phone number listed at the end of this Policy.
Third Party Services
We may partner with outside parties to provide specific services (“Third-Party Services”). Certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them in order to fulfill any request of information, goods, or services that these Third-Party Services may provide, such as a financial transaction processed by a Third-Party payment processor. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
For these Third-Party Services, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by these providers.
Aggregate Data Tracking Tools
This Website uses a variety of digital tools and online tracking tools (collectively, “Tools”) to collect aggregated data about users and their interactions on the Website. These tools may include, but are not limited to Google Analytics, Facebook Pixel tracking, Matomo Analytics, Wake Heatmapping, and/or other Tools. The information collected does not identify specific users or their personal information.
We use "Cookies" on this Website. A Cookie is a piece of data stored on a Website visitor's device to help us improve your access to our Website and identify repeat visitors to our Website. For instance, when we use a Cookie to identify you, you would not have to log into the site with a password more than once, thereby saving your time while on our Website. Cookies can also enable us to track and target the interests of our Users to enhance the experience on our Website. Usage of a cookie is in no way linked to any personally identifiable information on our Website.
How We Use Collected Information
We collect a variety of data based on the use of and interaction with our Website or interaction with advertisements (collectively, “Insights”) for the purposes of determining the effectiveness of our Website and Advertisements. Clicks, Impressions, and Conversions are examples said metrics. We do not collect activity data for Digital Properties that we do not own.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We may use an outside shipping company (“Shipping Partner”) to ship orders, and a credit card processing company (“Card Processor”) to bill users for goods and services. In accordance with PCI Security Standards these companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.
We may partner with outside parties to provide specific services (“Third Party Services”). When a User signs up for these services, we may share names and/or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We may show ads based on the interests and demographics associated with your device or account. For example, we may display or serve ads through the Google AdWords, Facebook Ad Account, or other advertising platforms for a specific service or product you have previously viewed on this Website or based on your demographics or general geographic region.
We may disclose your personal information if we are required by law to do so or if you violate our Terms.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:
See what data we have about you, if any.
Change or correct any data we have about you.
Request that we delete any data we have about you.
Express any concern you have about our use of your data.
Learn about your Ad Choices
We comply with self-regulatory principles for Online Behavioral Advertising as put forth by the Digital Advertising Alliance (DAA). You can learn more about interest-based advertisements and opt out of receiving personalized ads by viewing the links below.
Additionally, you can use the Google Analytics opt out tool:
We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us or a Third-Party (such as Shopify or PayPal) in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page. Either of these may serve as an indication that your experience on our Website is secure.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and/or servers in which we store personally identifiable information are kept in a secure environment.